We want you to be able to review your purchase after it arrives. If something is not right, you may request a return within 30 calendar days from the delivery date.

To be eligible for a return, the item should be unused and kept in its original packaging. Please include all parts, accessories, and paperwork that came with the item. If your return is related to a quality issue, contact us first so we can review the problem and give you the correct return instructions.

Return shipping is free for approved returns. We do not charge a restocking fee.

Our return address is:

delmarfansoffer
220 Black Bear Hollow
Waterbury, Vermont 05676
United States

Before sending anything back, please contact us at info@delmarfansoffer.com or call +1 802-860-4403 to start the return process. Returns sent without prior contact may take longer to identify and process.

After we receive and inspect your return, we process the refund within 1–2 business days. The refund is sent back to your original payment method. Your bank or payment provider may then take an additional 7–10 business days to post the refund to your account. This additional time is controlled by your bank or payment provider, not by delmarfansoffer.

If you have questions about a return or refund, please contact us during our service hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time.